Adam Berry - Senior Technical Support Specialist

 

I’m responsible for providing customers with technical assistance through emails, phone calls and remote support tools. I am mainly focused on Charm Sciences and C-Cell instruments. My aim is to give our customers the most effective problem solving resolutions and maintain customer satisfaction.

Joined Calibre: January 2017

Home Town: Altrincham, Manchester, UK

Values/Work Ethic: Working as part of a close-knit team, I think it is important to work together to assist our customers and provide the best service we can. 

Pets: Dog (frenchie) named Claude

Specialism: HND in Engineering

Linked in: @AdamBerry

Service Team:

 

Martin Southall - Service Manager

Gareth Roach -Senior Technical Support Specialist

Tom Downes - Customer Support Engineer